Frequently Asked Questions

Giovanni Village offers a range of luxurious accommodations, including elegantly appointed rooms, suites, and private villas. Each is designed to provide unparalleled comfort and serenity, complemented by breathtaking views of our natural surroundings.

Yes, Giovanni Village boasts a variety of dining venues to suit all tastes, from the romantic ambience of Pihu – Rooftop Restaurant to the casual chic vibe of The DEN, our bistro lounge. Each restaurant offers a unique culinary journey, featuring both local and international cuisines.

Indeed, our Elysium Spa is a sanctuary of wellness offering a wide range of treatments that promise relaxation and rejuvenation. From traditional massages to modern beauty treatments, our skilled therapists ensure a holistic wellness experience.

Absolutely! Giovanni Village offers stunning venues for all types of events, including weddings, corporate retreats, and private parties. Our event planning team is dedicated to creating memorable moments, tailored to your preferences.

Guests can enjoy a wide array of activities, from leisurely swims in our luxurious pool and movie nights at our Open to Sky Theatre, to adventurous jungle safaris and nature hikes. There’s something for everyone here at Giovanni Village.

While we encourage a smart casual dress code in our dining venues, comfort is key to enjoying the Giovanni Way of Life. For specific dining events or venues, any dress code requirements will be communicated in advance.

Giovanni Village is easily accessible by road and air. For detailed directions and options for airport transfers, please contact our concierge service, and we’ll be delighted to assist you with your travel arrangements.

Yes, we offer a variety of packages and promotions throughout the year, including romantic getaways, wellness retreats, and family vacation packages. Please visit our Offers section on the website or contact us directly for the latest deals.

At Giovanni Village, the health and safety of our guests and staff are paramount. We adhere to rigorous cleaning protocols and health guidelines, including regular sanitization of public spaces, contactless service options, and health screenings for staff.

Reservations can be made directly through our website, via email, or by calling our reservation desk. Our team is available to assist with your booking and any special requests to ensure a personalized stay experience.

While we love animals, Giovanni Village currently does not accommodate pets. However, we’re happy to recommend nearby pet care services for your furry friends during your stay.”

Complimentary high-speed Wi-Fi is available throughout the resort, ensuring you stay connected and can share your Giovanni Village experiences with the world.

Absolutely! Our culinary team is well-equipped to accommodate various dietary restrictions, including vegetarian, vegan, gluten-free, and allergy-specific needs. We recommend informing us in advance so we can prepare to meet your dietary requirements.

Our cancellation policy varies depending on the rate or package booked. Generally, free cancellation is available up to 48 hours before your arrival date. For specific details regarding your booking, please refer to your reservation confirmation or contact our reservations team.

Guests must be 16 years or older to access the spa facilities and fitness center. However, we offer specific family-friendly times and treatments for younger guests accompanied by an adult.

Yes, Giovanni Village offers transportation services to nearby attractions and points of interest. Our concierge can arrange for private car hires, guided tours, and shuttle services to ensure you have a seamless experience exploring the area.

We accept all major credit cards, debit cards, and cash payments. For non-refundable rates or deposits, payment may be required at the time of booking.

Specific room or view requests can be made at the time of booking, based on availability. While we strive to accommodate all guest preferences, please note that requests cannot be guaranteed but will be honored to the best of our ability.

Yes, Giovanni Village is family-friendly, offering a range of activities for children, including a kids’ club, family-oriented safaris, and tailored experiences that allow our younger guests to explore and enjoy the resort’s natural setting.

Our Open to Sky Theatre embraces a relaxed atmosphere, and we suggest casual attire to enjoy the outdoor movie experience under the stars. Comfortable, weather-appropriate clothing is recommended.

Certainly! Our team specializes in organizing surprise events, romantic proposals, and personalized experiences. Contact our guest relations team to discuss your ideas, and we’ll help make your special moment unforgettable.

Giovanni Village offers exclusive experiences, including private dining under the stars, bespoke spa treatments, and personalized adventure tours. For something truly unique, speak with our concierge team to tailor an experience just for you.

Our staff are proficient in several languages, including English, [Local Language], and other major languages. We aim to make all our guests feel welcome and ensure smooth communication during their stay.

Giovanni Village has designated smoking areas to ensure the comfort and health of all our guests. Smoking is not permitted in rooms, restaurants, or other public areas within the resort

We value your feedback immensely as it helps us improve our services. You can leave feedback via the guest satisfaction survey emailed to you after your stay, directly on our website, or through any of our contact channels. We look forward to hearing about your experience.

Yes. You can book directly from our website or call our reservations team to help you make your booking.

A Room at Giovanni Village typically starts fr0m INR 8,000 per night. The pricing varies from category to category. Its better to connect with our reservations team or browse the wesbite for specific prices.  

Still Have Questions?

If you still have any questions or concerns, we are always ready to chat with you. Please do not hesitate to reach out to us at +91 903 903 7300

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